When we talk about operations strategy from the perspective of capacity, supply networks, process technology and development & organization, we are discussing a company's operations strategy... decision areas O core competences functional strategy value proposition value delivery system When dealing with the three dimensions of process technology,i.e., scale, automation and coupling, which of the five performance objectives are we focused on when we have many small units of technology, process has high acuity and judgment, and technology is separated Quality Speed Flexibility Dependability Cost