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When you heard that a huge order for one of your company's most important clients shipped five days late, you immediately went to the production
When you heard that a huge order for one of your company's most important clients shipped five days late, you immediately went to the production supervisor to find out why. She explained that the raw materials needed to produce the order arrived later than expected. Your first thought is to find a more reliable supplier that will deliver materials on time. Based on where you are in the rational approach to decision making and problem solving, what should you do next
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