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When you were first offered the job as the new CEO of a large grocery store chain a few months ago, you weren't sure if
When you were first offered the job as the new CEO of a large grocery store chain a few months ago, you weren't sure if you should take it. The organization does not have a good reputation in general, and poor performance is reflected in falling stock prices. However, after studying the organization, you have a lot of ideas for improving the products, services, and the stores themselves that you feel confident will boost sales, increase customer satisfaction, and enhance employee morale. Eventually, you expect to see improvements in the stock prices, which should make the organization's investors happier, too. Which is the best approach for you to use in measuring the effectiveness of your changes? O Internal process approach Strategic constituents approach Resource-based approach Goal approach
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