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Which is true of perspectives on quality? Understanding that different definitions and dimensions of quality exist allows measures to be taken to provide a good
Which is true of perspectives on quality?
Understanding that different definitions and dimensions of quality exist allows measures to be taken to provide a good basis for communication and planning.
While perspectives may vary, managers' beliefs of quality typically align well with those held by most customers.
The contingency view of quality management acknowledges that differing quality perspectives exist, but these differing perspectives are minimal across various organizations.
The systems view of quality primarily emphasizes quality characteristics of product attributes and design.
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