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Which of the below is Not a way of how the database improves market orientation? Facilitating the collection of competitors data across the business Overcoming

Which of the below is Not a way of how the database improves market orientation?
Facilitating the collection of competitors data across the business
Overcoming organisational barriers by enabling easier dissemination of customer knowledge
Using simple user interfaces to facilitate easy analysis and combination of customer knowledge with other knowledge centres in the firm
Using knowledge management techniques to encourage and reward the subsequent market focus

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