1. Which of the career competencies do you excel at?

1. What can you do to leverage those strengths in your library role and/or in your professional career?

1. Pick a performance area or competency you improved on this semester; why do you feel you improved?

1. Which of the competencies should you improve on?

1. What can you do to make those improvements?

Competency list

Communication	Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.x
Critical thinking	Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in this process, and may demonstrate originality and inventiveness.x
Customer service	Navigate customer/public interactions effectively. The individual is able to understand and provide for customer needs, as well as handle difficult situations.
Intercultural fluency	Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions. The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals' differences. x
Leadership	Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.X Includes self-leadership and initiative
Mental health	Understand and address the mental health needs of the self. The individual understands their emotional and cognitive needs and can identify ways to address their challenges.
Professionalism	Demonstrate personal accountability and effective work habits, e.g., punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.x
Research	Seek and assess new information The individual has the ability to navigate search tools to seek out new information, and to assess relevance and accuracy.
Teamwork	Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints. The individual is able to work within a team structure, and can negotiate and manage conflict.x
Tech/ applications	Leverage existing technologies ethically and efficiently to solve problems, complete tasks, and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies.x
Time management	Organize and plan how to divide time between specific activities (x). The individual can accurately plan the timeframe a task will take and uses work time effectively.