Which of the following are characteristics of professional behavior? Check all that apply.

Technical skills

Soft skills

Civility

Social intelligence

Business etiquette

There is little or no distinction between professional ethics and professional etiquette.

Read the following scenario, and answer the question.

You work for AdSmart, a marketing research firm. You and a new coworker are meeting a potential client for lun morning meetings on the same day as the lunch meeting, so you arrange to meet your coworker and the potent at the restaurant. You arrive five minutes early, and the prospective client arrives shortly thereafter. You both $w12$:$35$ p$.$m$.$ when you decide to be seated. You check your smart phone and see no received communications fro Finally, at $12$:$45$ p$.$m$.,$ your coworker arrives.

During the lunch, your coworker tells several white lies and reveals information regarding your boss that should confidential. The prospective client doesn't seem to notice these indiscretions; however, when your coworker beg former employer, a competitor of AdSmart, the client appears ill at ease.

Despite the rough start to the lunch meeting, all ends well. You believe that