Which of the following are true of Starbucks' strategy at the time of the case? $($select all that apply$)$

Starbucks owned most of its stores, rather than franchising them

Starbucks relied on customer service and word$-$of$-$mouth to attract customers

When expanding into new international markets, Starbucks usually worked with a business partner who had existing relationships in the market and understood local nuances

Starbucks mainly relied on wholesalers for its coffee beans