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Which of the following are ways in which managers could manipulate the financial measurements that are used to evaluate their performance? (Choose 2) Managers could
Which of the following are ways in which managers could manipulate the financial measurements that are used to evaluate their performance? (Choose 2) Managers could skew the questions in a consumer satisfaction survey to show them in a more favorable light. Managers of an automobile components manufacturer could reach the firm's quality targets by reclassifying as acceptable certain flaws that once would have caused a part to be rejected. A branch manager who received poor satisfaction scores could coax customers to visit and then put smiles on their faces by offering them free food and drinks on the premises. Managers and employees in trading operations maynot report or hide unprofitable transactions. A manager could skew profit results by pushing the reporting of sales or costs into periods when they did not actually occur
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