Which of the following BEST describes ISO 9000? ANSWER Unselected A process of evaluating all work activities, materials flows, and paperwork to determine the value that they add for customers Unselected A certification program attesting to the fact that a factory, laboratory, or office has improved its environmental performance Unselected The rethinking and radical redesign of business processes to improve performance, quality, and productivity Unselected A program certifying that a factory, laboratory, or office has met the quality management standards set by the International Organization for Standardization Unselected I DON'T KNOW YE