Which of the following best describes proactive behaviour as a way to successfully resolve conflict? Select one: a. Insist on fair outcomes instead of following the rules b. Identify factual reasons for the source of the conflict C. Have those involved in the conflict discuss issues on a regular basis d. Encourage members to get feelings out in the open e. Deal with minor conflicts before they become major issues What can you do to show an audience how they will benefit from your message? Select one: a. Clarify expectations and responsibilities b. Offer compelling arguments and recommendations c. Provide practical information d. ve vague impressions o e. Present information in an efficient manner Which of the following does a communicator need to improve cultural competency? Select one: a. Diversity, attitude, and technology O b. Technology, knowledge, and ethnocentrism C. Attitude, knowledge, and skills d. Knowledge, skills, and stereotyping e. Ethnocentrism, xenophobia, and stereotyping O Previous page Which of the following is an advantage of having cultural competency in the culture you grew up in? Select one: a. You don't have to explain the rules that govern cultures b. You don't need to consider the norms of other cultures c. You have stronger intercultural communication skills d. You understand how your society works e. Your response to those of other cultures is generally automatic Previous page Next page