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Which of the following can play a key role in keeping a consumer in the loyalty loop, but if used incorrectly can cause customer loss?
Which of the following can play a key role in keeping a consumer in the loyalty loop, but if used incorrectly can cause customer loss?
Churning
Buying decisions
Cognitive dissonance
Automation
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Project Management A Managerial Approach
Authors: Jack R. Meredith, Samuel J. Mantel, Scott M. Shafer
9th edition
1118947029, 978-1119031963, 1119031966, 978-1118947029
