Which of the following does NOT strongly influence an IS organization's strategic planning? a. business unit objectives b. innovative thinking C. government regulations d. technology innovations Which of the following processes was invented by Toyota and involves taking a customer-centric approach by looking to eliminate processes that don't deliver value to the customer, that result in errors, or that waste resources? a. Six Sigma b. TQM C. SWOT d. Lean Rinor is skeptical of change and new ideas, even when they are promoted by opinion leaders. Which strategy would likely be most effective in convincing Rinor to try using a new information system? a. inorprovide R with evidence of the system's effectiveness and success stories b. inorprovide R assistance getting started c. Rinorsystem provide with data on how many others have tried the and have used it successfully o d. Rinor'shave peers demonstrate how this change has helped them and bring pressure to bear on Rinor from other adopters