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Which of the following factors is NOT a typical positive result when managers make a practice of listening to employees, recognizing their work, building trust,

Which of the following factors is NOT a typical positive result when managers make a practice of listening to employees, recognizing their work, building trust, and behaving ethically?
a. reduced absenteeism and turnover
b. improved financial performance
c. stronger customer loyalty
d. savings through staff layoffs
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