Which of the following illustrates the concept of a contingency variable?

Goals improve performance if they are specific.

Employee turnover can be lowered by improving working conditions.

Transformation leadership creates employee engagement and empowerment.

Satisfied employees are more productive.

Which of the following employee characteristics is most likely to be related to job performance?

Age

Sex

Intelligence

Ethnicity

Which of the following is good advice for managers regarding emotions in the workplace?

Eliminate emotions as much as possible so employees can focus on their work.

Specify a set of positive emotions and a set of negative emotions that are acceptable in the workplace.

Reward employees who display the widest range of emotions.

Model positive emotions as much as is authentically possible.

Derrick scores high on the Big Five dimension of openness to experience. Which of the following organizations would be the best fit for Derrick?

A business where Derrick would meet new people every day

A company with a warm culture where people are cooperative and trusting

A company that values innovation and exploring new product lines

A company where standard operating procedures are clear and make sense

No team leader really wants his or her team to engage in conflict, but if conflict were going to occur, which of the following forms would be the best?

Disagreements over the content and goals of the work

Arguments over delegation and roles

Interpersonal hostility among the team members

Personality clashes between team members that have to work together