Which of the following is a key element in emotional contagion? Mimicry Jargon Email Silence Flaming Which of the following forms of digital communication is most commonly used? Email Text Video chat Voice Chat/messaging What is one tactic to learn how to transmit messages more clearly? Send text message in different language Send more frequently Send email in different language Speak face-to-face Send to more people Question 30 (1 point) Email and instant messaging have had what effect on the corporate grapevine? These communication media have increased the efficiency of grapevine communication around the company's global operations, not just around the next cubicle. These communication media have dramatically changed the topics of interest communicated through the corporate grapevine. These communication media have made it more difficult for the grapevine to operate without the assistance of management. These communication media have had no effect on the corporate grapevine. These communication media have had all of the given effects. The level of information overload is a function of: the receiver's information-processing capacity and the actual information load received. the sender's use of jargon and the receiver's perceptual biases. the percentage of noise in the communication network that the receiver understands. the amount of information actually sent as a percentage of total organizational knowledge. the sender's ability to filter out negative information and the receiver's ability to get that information from other sources. You have completed an important presentation to several Japanese executives regarding a proposed partnership between your British company and their Japanese firm. Your presentation is greeted by a long silence with the Japanese executives continuing to look at you. This silence probably means that the Japanese executives: are trying to intimidate you in order to gain the advantage during the negotiation stage. are contemplating what you have just said and are showing respect for your presentation. are so overjoyed by the proposal that they are speechless. are waiting for formal confirmation that you have completed your presentation. disagree with your proposal and can't think of a polite way of telling you about their rejection. A large Internet service provider had a major disruption in its email services in which its customers' messages were delayed and some were lost forever. In its message to customers, the company announced that the event was "a partial e-mail delay" and that the "issue" would result in improved future service to customers. This message is an example of: information overload. using ambiguous language to minimize conveying negative emotions. misperceptions by the company's executives about the causes of the email service problem. effective persuasive communication. cross-cultural differences in communication