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Which of the following is an accurate match of quality gurus and their contribution? a. Crosby -Control charts; variance reduction b. Ohno and Shingo-Cause-and-effect diagrams;
Which of the following is an accurate match of quality gurus and their contribution?
a. Crosby -Control charts; variance reduction
b. Ohno and Shingo-Cause-and-effect diagrams; quality control circles
c. Deming-statistical process control (SPC)
d. Ishikawa- Plan-Do-Study-Act ( PDSA)
e. Shewhart - Quality is free; zero defects
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