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Which of the following is an example of a Total Customer Value Management (CVM) requirement? Group of answer choices Adjusting all company operations to relate
Which of the following is an example of a Total Customer Value Management (CVM) requirement? Group of answer choices Adjusting all company operations to relate to and become customer centric as well as collecting feedback on the customer experience from up and down the company's chain of command. All of these answers. Listening to customer feedback about what works and does not work for them and then making the changes to reflect customer wishes. Making certain anyone in the company that has contact with the customer perform at a consistent level and are properly trained
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