Which of the following is correct concerning high$-$contact services?

Multiple Choice

All of these choices are correct.

It is easier to smooth the peaks and valleys of demand for high$-$contact services than for low$-$contact services.

High$-$contact services are generally less variable and easier to price competitively.

To increase the efficiency of high$-$contact services, the organization should look to reduce the amount of customer$-$introduced uncertainty by limiting customization.