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Which of the following is not a correct statement? a . Quality management is about systematic policies, methods, and procedures. b . Quality management is
Which of the following is not a correct statement?
a Quality management is about systematic policies, methods, and procedures.
b Quality management is used to ensure that goods and services are produced with appropriate levels of quality to meet the need of customers.
c Quality management deals with issues relating to how goods and services are designed, created, and delivered to meet customer expectations.
d Quality management is meeting or exceeding customers expectations.
e Quality management is about an issue of quality control department.
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