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Which of the following is NOT a key Control Phase tool? a. Audit plans b. Control charts c. Process sigma level d. Flow charts e.

Which of the following is NOT a key Control Phase tool? a. Audit plans b. Control charts c. Process sigma level d. Flow charts e. Monitoring plans f. Poka yoke g. Design of experiments (DOE) h. Standardization and institutionalization of process changes i. Training plans and programs

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