Which of the following is NOT an example of a primary enterprise system?

A$.$ Supply chain management

B$.$ Customer relationship management

C$.$ Reputation management system

D$.$ Enterprise resource planning

What is cnterprise resource planning $($ERP$)?$

A$.$ The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

B$.$ Integrates all departments and functions throughout an organization into a single MIS system $($or integrated set of MIS systems$)$ so employees can make decisions by viewing enterprise$-$wide information about all business operations

C$.$ A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability

D$.$ Connects the plans, methods, and tools aimed at integrating separate enterprise system

What is the ability to view all areas up and down the supply chain in real time?

A$.$ Bullwhip effect

B$.$ Optimization analytics

C$.$ Supply chain visibility

D$.$ Inventory cycle time

What is at the heart of any ERP system?

A$.$ Network

B$.$ Employees

C$.$ Customers

D$.$ Database

What combines art with science to determine how to make URLs more attractive to search engines resulting in higher search engine ranking?

A$.$ Organic search

B$.$ Keyword

C$.$ Clickstream analytics

D$.$ Search engine optimization

What are the primary business benefits of an ERP system?

A$.$ Sales forecasts, sales strategies, and marketing campaigns

B$.$ Market demand, resource and capacity constraints, and real$-$time scheduling

C$.$ Forecasting, planning, purchasing, material management, warehousing, inventory, and distribution

D$.$ Sales system

What occurs when a business sells directly to the customer online and cuts out the middleman?

A$.$ Intermediaries

B$.$ Disintermediation

C$.$ Reintermediation

D$.$ Cybermediation

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