Which of the following is NOT an example of external marketing? Select one: 1.0 O A. distributing press releases about brands and company practices to media outlets on O B. using information from checkout scanner data to make marketing decisions O C. purchasing advertising in multiple media forms O D. lobbying local and state governments for beneficial regulations O E. holding company values training sessions for employees In marketing, what we measure, is what we improve Select one: of 4.0 O True stion O False 6 Organizations can use CRM as a means of measuring customer delight