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Which of the following is not one of the reasons Christopher Hart offers in Customers are your business: But why is it so hard to
Which of the following is not one of the reasons Christopher Hart offers in "Customers are your business: But why is it so hard to stay customer-centric?" as eroding customer focus in organizations? Group of answer choices Public companies become slaves to short-term earnings goals Firms have a selling orientation (focused on selling/persuading) A lack of employee compensation strategies rewarding customer focus In fast growing firms, managers climbing the corporate ladder get further and further removed from customers
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