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Which of the following is NOT true about building brand differentiation through brand associations? Advertising can affect a customer's brand associations A consumer's emotional history

Which of the following is NOT true about building brand differentiation through brand associations?
Advertising can affect a customer's brand associations
A consumer's emotional history with the brand can affect that consumer's brand associations
Consumers can have different associations about a product's reliability than they do about the personality of the brand
Every brand experience that the customer has usually has an equal impact on their view of the brand
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