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Which of the following is the best approach to refusing requests? Avoid minimizing the bad news when it is obvious that you are refusing a

Which of the following is the best approach to refusing requests?

Avoid minimizing the bad news when it is obvious that you are refusing a request.

Ask your reader to place himself or herself in your shoes.

Assume that you are right and that your reader is wrong.

Find a fair and reasonable explanation for your refusal.

Place the blame on your company

s policy or other external factors.

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