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Which of the following is the first step in Kotter's eight - step plan for implementing change? a . Establish a sense of urgency by
Which of the following is the first step in Kotter's eightstep plan for implementing change?
a
Establish a sense of urgency by creating a compelling reason for why change is needed.
b
Communicate the vision throughout the organization.
c
Create a new vision to direct the change and strategies for achieving the vision.
d
Plan for, create, and reward shortterm "wins" that move the organization toward the new vision.
e
Form a coalition with enough power to lead the change.
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