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Which of the following is the first step in Kotter's eight - step plan for implementing change? a . Establish a sense of urgency by

Which of the following is the first step in Kotter's eight-step plan for implementing change?
a.
Establish a sense of urgency by creating a compelling reason for why change is needed.
b.
Communicate the vision throughout the organization.
c.
Create a new vision to direct the change and strategies for achieving the vision.
d.
Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
e.
Form a coalition with enough power to lead the change.

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