Which of the following is TRUE? ergonomics, physical demands and working conditions are all examples of the task characteristics of a job that should be considered during the process of job design a decentralized firm tends to eliminate the need for a corporate headquarters building a recommended technique for gaining support for change is to avoid disclosing unpopular details such an impending layoffs) to employees to prevent panic. autocratic leadership often works best when reserved for a crisis situation. OOO 59 1 point A recommended way of dealing with a difficult person is to ignore the negative behavior boost his or her self-confidence. For example: by starting with an easy assignment mock his or her difficult behavior with negative humor. make whatever concessions are necessary to get them back on track OOOO 60 spoint To do a more effective job of firing an employee, it is recommended that the manager make sure the police are on hand in case the employee becomes violent be indirect in language to keep the employee off-guard. not conduct the termination session while angry. use e-mail instead of personal contact to avold dealing with anger