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Which of the following is true for customer satisfaction? Only increased customer satisfaction can help a company increase its profits. Greater customer satisfaction has also
Which of the following is true for customer satisfaction?
Only increased customer satisfaction can help a company increase its profits.
Greater customer satisfaction has also been linked to higher returns and lower risk in the stock market.
Satisfaction is a deeply held commitment to rebuy or repatronize a preferred product despite situational influences.
Consumers often form more favorable perceptions of a product with a brand that is new.
The ultimate goal of a customercentered firm is to create high customer satisfaction.
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