Which of the following is true of parallel teams?

They operate on a permanent basis on long-term projects.They have authority to act on their decisions.Their charge is to recommend solutions to specific problems.They perform tasks that are normally done by the standard structure.Their members often come from the same units or jobs.

A temporary safety team, comprising of members from several departments, was formed to assess the workplace implications of a new federal regulation. This is an example of a(n) _____.

product teamproject teamparallel teamfocus groupinterest group

Which of the following is true of semiautonomous work groups?

They have no managerial responsibilities. They are far more independent than self-designing teams. They get outside support for quality control and maintenance. They depend on first-line managers to manage and carry out major production activities. They decide themselves whom to hire, whom to fire, and what tasks the team will perform.

After the norming stage in team development, a team would most likely move on to the _____ stage.

performing storming probing forming warming

_____ typically provide the most honest, and most crucial and useful, feedback about the performance of a team.

External customers Team leaders Category captains Task specialists Gatekeepers

People who boost morale, give support, provide humor, or soothe hurt feelings within a group are known as _____.

venture capitalists category captains solicitors team maintenance specialists intrapreneurs

Which of the following is true of team norms?

From an organization's standpoint, norms can only be positive.

Cohesive groups are more effective than non-cohesive groups at norm enforcement.

For a cohesive group to make good decisions, it should establish a norm of groupthink.

Non-cohesive groups with high-performance norms are more productive than cohesive groups with the same performance norms.

When a cohesive team has low-performance norms, the team's productivity is at its highest level.

Which of the following is an ineffective practice in building cohesive teams with high-performance norms?

keeping the team small

being a participative leader

following a high degree of autocratic decision making

publicizing teams' successes and achievements

presenting a challenge from outside the team

When teams have a high degree of dependence on outsiders, _____ is the best team strategy.

probing informing liquidating soliciting parading