Which of the following methods should be used to manage the risk of non$-$payment by customers?

Select one:

a$.$ charge outstanding accounts as expenses

b$.$ monitor the financial environment

c$.$ reduce legal costs by finding more affordable legal counsel

d$.$ perform credit checks on customers seeking credit

Which circumstance would cause a risk management department to consider referring a commercial dispute to alternative dispute resolution?

Select one:

a$.$ the parties are unconcerned about privacy or confidentiality

b$.$ the parties disagree about the nature of the disputed issues

c$.$ the parties both desire a quick resolution of minor problems

d$.$ one or more of the parties does not respond to cost incentives