Which of the following options does not relate to the payments, cancellation and refunds of coach travel? O a. Cancellation must be made at the agency at which the ticket was issued. b. Proper identification must be provided when requesting a refund or amendment. c. No refunds will be given within 72 hours of the departure time of the coach. d. All refunds, cancellations and amendments 48 hours or more before the departure time of the coach will be subject to an administration fee.