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Which of the following procedures is best when demand for a program greatly exceeds the service available (e.g., tickets for the NCAA Final Four)? hold

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Which of the following procedures is best when demand for a program greatly exceeds the service available (e.g., tickets for the NCAA Final Four)? hold a lottery for available tickets provide a take-a-number system to determine the order of service place all customers in a single, orderly queue accept only faxed registrations during hours the office is closed The practice of using a large number of seasonal and part-time workers to staff leisure service provision accommplishes which of the following? increasing staffing flexibilty attract more motivated and loyal employees provide a larger number of employees a chance to work ensure a high turnover rate so fresh employees are always on the job

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