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Which of the following process analysis tools is especially useful in processes with a high service component? A . Flowchart B . Service blueprinting C
Which of the following process analysis tools is especially useful in processes with a high service component?
A Flowchart
B Service blueprinting
C Valuestream mapping
D Servicefunction mapping
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Quantitative Methods For Business
Authors: David Anderson, Dennis Sweeney, Thomas Williams, Jeffrey Cam
11th Edition
978-0324651812, 324651813, 978-0324651751
