Which of the following project scope components is Jessica addressing when she asks why the bullying project is being initiated by the school system?

a.) Risks

b.) Governance

c.) Estimate

d.) Business Case

Which of the following is an example of an intangible benefit?

a.) A decrease in employee time on task

b.) An increase in customer satisfaction

c.) A decrease in employee turnover

d.) An increase in sales

Which of the following activities is part of gathering stakeholder expectations?

a.) Focus more on quantitative methods than on qualitative to gather expectations

b.) Interview as many people as possible before identifying stakeholders

c.) Develop a single set of interview questions to use for all stakeholders

d.) Resolve any conflict expectations between different groups of stakeholders

Which of the following would be considered a process expectation?

a.) Heath expects weekly updates from Elizabeth.

b.) Luke expects that there will be moderate traffic on the day of the birthday party.

c.) The friends from out of town expect to reconnect with each other at the birthday party.

d.) Elizabeth expects a photographer to capture photos at the birthday party.

Mike was put in charge of planning the annual family reunion and made a list of project deliverables and project requirements that provide the memorabilia that everyone is expecting.

Which of the following is a project deliverable?

a.) Video of the reunion available to order

b.) Lighting sufficient for the event to continue until 10 pm

c.) Music that is appropriate for all ages

d.) Party location within walking distance of hotel

Consider the following goal:

Peterson Software wants to acquire four new clients within three months to expand its business and increase its revenue.

Select the phrase below that, if added, would make it a SMART goal.

a.) "to grow its customer base"

b.) "by networking with local businesses"

c.) "according to recent reports"

d.) "due to the request of the CEO"

Which of the following is considered a time estimate?

a.) The park venue requires at least two people to serve as emergency contacts.

b.) Stuffing the invitation envelopes will take two days.

c.) The caterer will likely require a deposit of $1,000.

d.) About three volunteers will be needed to take down tables.

The employees and management of the company producing the bags are currently at odds over labor issues. There is a 50:50 chance that the employees will strike and stop production work if their requests are not met. The strike would significantly delay production of the bags for Horton Foods, and the bags would not be delivered to stores in time for the program to begin.

What is the probability of this risk occurring and what is the impact on the project?

a.) Low probability and medium impact

b.) Medium probability and high impact

c.) High probability and low impact

d.) Medium probability and low impact

What does a project manager do to obtain approval for the scope document?

a.) Seek signatures from authorized stakeholders to move forward with project planning

b.) Request the authority to make changes from the project governance

c.) Interview stakeholders to determine their assumptions for the next steps for the project

d.) Discuss the methodology he will use to manage the project