Which of the following statement on quality management is FALSE? Group of answer choices One principle of total quality management (TQM) is that everyone, including the suppliers, is responsible for quality. Decreasing quality index numbers over time reflect improved quality during those periods. Both Six Sigma and TQM focus on profitability for initiating quality improvement projects. Statistically, Six Sigma represents only 3.4 defects per million items produced. Kaizen is the Japanese term for continuous improvement. It means that the performance level of a firm should be continuously challenged and incrementally upgraded. The breakthrough strategy for Six Sigma is a five-step process that includes define, measure, analyze, improve and control