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Which of the following statements about the categories of measures commonly included in a balance scorecard are correct? check all that apply Financial results must
Which of the following statements about the categories of measures commonly included in a balance scorecard are correct? check all that apply Financial results must be improved in order to improve customer satisfaction. Improving business processes is necessary to improve customer satisfaction. Internal business processes need to be improved before the companys employees are able to learn and grow. The companys employees need to continuously learn in order to improve internal business processes.
Which of the following statements about the categories of measures commonly included in a balance scorecard are correct?
check all that apply
Financial results must be improved in order to improve customer satisfaction.
Improving business processes is necessary to improve customer satisfaction.
Internal business processes need to be improved before the companys employees are able to learn and grow.
The companys employees need to continuously learn in order to improve internal business processes.
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