Which of the following statements are true? Select all that apply. Select one or more: a. In order to improve the basics of safety in organizations (such as implementing controls, etc.), it is critical to approach communications with people in a very factual, logical, and unemotional way. b. It is important to maintain your communication strategy when addressing your audience to be consistent. People are going to be equally receptive to your message regardless of the stage of grief that they may be currently experiencing. c. Many organizations may feel resistant to implementing changes. A detailed action plan helps to organize the implementation process and improves the chances that the organization will apply recommendations. d. Well-developed working procedures and effective supervision can bolster organizational safety culture, potentially reduce unsafe acts, and therefore reduce incidents