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Which of the following statements is FALSE? Anything an individual or an organization offers for exchange is classified as a product. Crayola Crayons were introduced

Which of the following statements is FALSE?
Anything an individual or an organization offers for exchange is classified as a product.
Crayola Crayons were introduced in 1903.
The human factor of services tends to lead to errors/mistakes.
Product management involves creating brand equity.
The productivity of service providers tends to be quite high.
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