Which of the following statements is true of franchisees? Select one: O a. They do not face any restrictions on purchasing. O b. They receive a monthly or annual fee from the franchisers. c. They have unrestricted freedom in business decision. O d. They have to establish their own brand-name appeal from scratch. O e. They have access to standardized quality of goods and services. AACSB: Analytical Thinking Check Which of the following is an example of downward communication? Select one: O a. Progress reports b. Information exchange between team members O c Grievances O d. Employee suggestions to top management e. Directions AACSB: Communication Check