Which of the following statements is true regarding using losing your temper or being sarcastic with a customer? It will seldom accomplish your goals as a business communicator In today's progressive business environment it is acceptable O It can be the best method to communicate your point O It will help stop a customer from continuing to be being rude to you In business writing it is important to use which of the following? O Imprecise and dull words O Precise and specific words O Unfamiliar words Pompous and pretentious words Lawyers refer to briefs and politicians refer to sound bites. These references are examples of which of the following? O Vigorous words i O Pompous language: Jargon Bias-free words