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Which of the following statements regarding the listening process is WRONG? Outward expression can be eye contact which shows that you are listening. The listening

Which of the following statements regarding the "listening process" is WRONG?

Outward expression can be eye contact which shows that you are listening.

The listening process includes affective, cognitive, and behavioral components.

The affective component is typically the motivation to listen.

The selecting principle refers to an active choice to attend or bring other resources in your capacity to tune into a communication.

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