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Which of the following techniques improves waiting experiences for customers to better enable productive use of resources for capacity management? Question 8 options: Providing ancillary
Which of the following techniques improves waiting experiences for customers to better enable productive use of resources for capacity management? Question 8 options: Providing ancillary needs or benefits to the customer while they wait in the process. Requiring quiet waiting rooms to reduce distractions to workers in the process. Having customers wait in a single line so priority and sequence is clear for the workers in the process. Using LIFO or last in, first out systems to maintain order of customers waiting in the process
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