Which of the following would help you build the BEST connection with a customer who is frustrated because she hasn't received the package she ordered $2$ weeks ago?

"I understand that you are frustrated. I will do my best to fix the problem for you."

"You sound somewhat frustrated. Let's take a look at your order and see if we can find a resolution."

"I also get frustrated when I have to wait for something I ordered. Let's take a look at your order and see if we can find a resolution."

"Please don't be frustrated. I will do my best to fix the problem for you."