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Which of the seven Baldrige Award criteria is the most important? Why? Study the questions asked in the Baldrige Criteria. Select what you believe are

  • Which of the seven Baldrige Award criteria is the most important?  Why?
  • Study the questions asked in the Baldrige Criteria.  Select what you believe are the 'top 5' most difficult questions for an organization to answer and justify your reasoning.
  • What might be some 'warning signs' of a weak quality culture?  For example, one might be that senior executives rarely discuss quality. 

Please provide scholarly sources to suport your answer


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