Which of these are the most common type of business letters?

a) Letters of application

b) Letters of enquiry

c) Letters of order

d) Letters of adjustment

2. Which of these is not a type of letters of enquiry?

a) General enquiries

b) Personal enquiries

c) Sales related enquiries

d) Status enquiries

3. Which of these is not a letter of enquiry?

a) General enquiry

b) Status enquiry

c) Friendly enquiry

d) Sales related enquiry

4. General enquiry letters do not result in any business return.

a) True

b) False

5. Sales related enquiries seek information regarding the business practice of enterprises.

a) True

b) False

6. Which of these seek information regarding purchase of a product?

a) General enquiry

b) Status enquiry

c) Sales related enquiry

d) Private enquiry

7. What is the best way to seek information regarding finance?

a) Schools

b) Banks

c) Shops

d) Post office

8. Which of these details is not required in a letter of enquiry?

a) Mode of packing

b) Mode of payment

c) Mode of transport

d) Age of owner

9. Where should the name and address of the firm writing the letter be mentioned in a letter of enquiry?

a) Top left corner

b) Top right corner

c) Bottom left corner

d) Bottom right corner