Which of these is a symbol of Camp Bow Wow's culture?

All the employees of Sue's franchise sign a condolence card and send it to a customer whose dog died of cancer.

Heidi says that she is laid back until someone "messes with the safety of the animals."

All employees wear red shirts with the Camp Bow Wow logo$.$

Employees talk about how inspirational Heidi is because she overcame adversity to found Camp Bow Wow.

Heidi talks in the video about her determination to protect the brand and ensure the safety of the animals in Camp Bow Wow's care, and at the same time, the business has grown from her original $$80,000$ investment to many franchises. You would advise Heidi that her company is characterized by

Which of the following franchise owners would be successful in this type of culture at Camp Bow Wow?

Carol: places emphasis on financial performance; discourages office celebrations; works $55$ hours per week and expects staff to do the same

Irena: does not have a business background and ignores financial performance; can not remember names of everyone on her staff; relies on assistant manager to run the day$-$to$-$day operations

Arnie: encourages staff get$-$togethers; likes to make the work environment fun; promotes staff based on seniority and favoritism; places little importance on financial performance

James: hires employees who have a passion for animals; makes work environment fun and inviting; promotes employees based on specific criteria; pays close attention to budget and financial performance