Which of these is the first step (as well as one of the most important steps) in the negotiation process? Group of answer choices Evaluation Preparation Employ Process Tactics List and discuss options None of the above.of the problem and found that Glynn established new procedures based on a corporate memo written in October last year. Lynn refused to follow the procedures because of the follow-up memo written two weeks later. When Brian showed Glynn and Lynn both documents, the conflict ended. What was the source of the conflict? Group of answer choices Personality Issues Informational Perceptual Role