Which of these statements is the most likely outcome or reflects the best response when a product does not live up to a customer's expectations?

A$.$ Satisfaction is due to perception so customers will need to be convinced the product meets their needs.

B$.$ Dissatisfied customers may turn to competitors to solve their problem.

C$.$ Customers will almost always buy the product again before making a snap decision.

D$.$ The firm will get a chance to interact with customers to identify what they want.