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Which of these was NOT a step Home Depot took to turn around its slumping customer satisfaction? Question 20 options: A) Emphasized cleaner retail spaces
Which of these was NOT a step Home Depot took to turn around its slumping customer satisfaction? Question 20 options: A) Emphasized cleaner retail spaces B) Requiring all employees to do nothing but serve customers during peak hours C) Replacing thousands of full-time workers with part-time employees D) Changing performance reviews to emphasize customer service E) Emphasized fully stocked store shelves
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